Refund Policy
**Refund and Exchange Policy**
Thank you for choosing AFZI LEATHER for your leather goods needs. Please review our refund and exchange policy below:
**15-Day Exchange Policy:**
We offer a 15-day exchange policy for products with quality issues or if the received product does not match the picture on our website. If you encounter any such issues, please contact us at afzileather@gmail.com within 15 days of receiving your order to initiate the exchange process.
**Conditions for Exchange:**
1. The product must be in its original condition, unworn, and with all tags and labels intact.
2. You must provide proof of purchase, such as an order confirmation or receipt.
3. We reserve the right to assess the condition of the returned product before approving the exchange.
**Change of Mind Returns:**
We do not accept returns for change of mind. Please ensure that you carefully consider your purchase before completing the order.
**Returns for Gifts:**
If you purchased a product for someone else and they are not satisfied with it, we do not accept returns unless the product has quality issues or does not match the description on our website.
**Tag and Label Requirement:**
Products returned must have all original tags and labels intact. We do not accept returns if any tags or labels have been removed.
**Return Shipping Cost:**
If your return is accepted, you will be provided with the address for return shipment. The customer is responsible for covering the return shipping costs. Once we receive the returned item, we will inspect it, and if it meets our return conditions, we will refund the shipping cost along with the product refund.
**Incorrect Size Selection:**
We do not accept returns for products if the wrong size was selected during the order placement. Please refer to the size chart provided with each product and ensure to select the appropriate size before placing your order.
**Note:** We fulfill orders based on the size selected by the customer at the time of purchase according to the size chart provided. Please review the size chart carefully before placing your order to ensure a proper fit.
If you have any questions or concerns regarding our refund and exchange policy, please do not hesitate to contact us at afzileather@gmail.com. Our customer service team is here to assist you. Thank you for shopping with AFZI LEATHER
Thank you for choosing AFZI LEATHER for your leather goods needs. Please review our refund and exchange policy below:
**15-Day Exchange Policy:**
We offer a 15-day exchange policy for products with quality issues or if the received product does not match the picture on our website. If you encounter any such issues, please contact us at afzileather@gmail.com within 15 days of receiving your order to initiate the exchange process.
**Conditions for Exchange:**
1. The product must be in its original condition, unworn, and with all tags and labels intact.
2. You must provide proof of purchase, such as an order confirmation or receipt.
3. We reserve the right to assess the condition of the returned product before approving the exchange.
**Change of Mind Returns:**
We do not accept returns for change of mind. Please ensure that you carefully consider your purchase before completing the order.
**Returns for Gifts:**
If you purchased a product for someone else and they are not satisfied with it, we do not accept returns unless the product has quality issues or does not match the description on our website.
**Tag and Label Requirement:**
Products returned must have all original tags and labels intact. We do not accept returns if any tags or labels have been removed.
**Return Shipping Cost:**
If your return is accepted, you will be provided with the address for return shipment. The customer is responsible for covering the return shipping costs. Once we receive the returned item, we will inspect it, and if it meets our return conditions, we will refund the shipping cost along with the product refund.
**Incorrect Size Selection:**
We do not accept returns for products if the wrong size was selected during the order placement. Please refer to the size chart provided with each product and ensure to select the appropriate size before placing your order.
**Note:** We fulfill orders based on the size selected by the customer at the time of purchase according to the size chart provided. Please review the size chart carefully before placing your order to ensure a proper fit.
If you have any questions or concerns regarding our refund and exchange policy, please do not hesitate to contact us at afzileather@gmail.com. Our customer service team is here to assist you. Thank you for shopping with AFZI LEATHER